Thumbs Up

I recently acquired Sagrada, at a promotional price at FNAC, beating those at some of the usual online shopping sites. When checking the components, two nonconformities were noted: 91 dice, instead of 90, with an additional red die; and the bag for dice drafting was missing. I contacted MEBO and the answer could not be more efficient: a simple exchange of messages and the missing bag arrived on the subsequent post delivery. As for the red die, it was kept as a surplus.

Last year I had a first experience of this kind, with the game Solenia, acquired by then through Gameplay. It came with five “stones” missing. The problem solution was equally fast, after an exchange of messages with Asmodee. A short time later the envelope arrived, completing the world of Solenia.

Two markets, two publishers, two games, the same level of customer service, equal satisfaction for this client.

Thumbs up!